Waterside Gardens Apartamentos

I have been living here for 5 years and I love it. Tara is helpful and understanding. The new laundry rooms are great. I love that it is pet friendly.

Stay away from here at all costs. We rented here for what we were hoping would only be 6 months while we renovated our house that was a mile down the road. The fact that the floors were unlevel due to excessive sanding and the paint was glopped on several layers with no proper prep (over the months it started to peel off in places on its own)and that paint was spayed across the bathroom mirror didn’t bother me because it was cosmetic and we were there temporarily. Also when we first moved in the... “professional” cleaning was a joke, all the shelves but the lower ones in the kitchen had not been cleaned, there was sauce packets and food left in there. The paper towels were full of dirt when I wiped them down and the hard water stains in the tub and shower took 2 days of me soaking and scrubbing before it was clean enough to use. The inside of the oven needed a second cleaning to remove the really caked on stuff, I’m assuming it was very dirty prior. Then start with the maintenance staff, there are nice enough but they have no clue. Our Hvac unit died in the middle of a cold snap on a weekend and we had no heat for 3 days because they had no idea what was wrong. Had to threaten to get our own HVAC mechanic in to fix it and they would have to pay for it before they finally got someone in who knew what they were doing. When they renovated the apartment behind us, the mice living there decided to join us. Had to set up our own traps to kill them. The trash and recycling dumpsters were always overflowing, attracting rodents. Based on the number of tenants sharing These dumpsters they really should have been emptied twice a week. Drug deals in the parking lots and domestic disputes with police intervention were a regular occurrence. But the real kicker was when we moved out, I made sure the apartment was cleaner than when we moved in (my standards). Everything was wiped down, floors were washed and polished. After not receiving our deposit back in the state mandated 30 days, we had to call the office and ask where it was. Per Tara the office manager she was sure it had already been mailed but would check on it. A few days later we got the check, dated the day we called (36 days after we moved out which is a violation) and they took $200 off stating it was for a $50 cleaning fee and $150 for a scratch in the floor. I called the office 3 times ask for someone to call me back to discuss it’s been over 3 weeks and no one has. Apparently this is a common thing they do, Lee mas

I have lived here for over a year and I have had a very pleasant experience. Neighbors are friendly, the laundry is right around the corner and no change issues for the machines through the use of electronics cards. I have two teenage boys and a daughter. All three have founds kids to hang out with.

My oldest thanked me for moving here as we were previously in a house where there wasn't many kids around. Now he is able to just find numerous friends in the neighborhood all within walking... distance of each other.

Tara at the office is always pleasant to deal with and responsive. I have yet to see her not upbeat and smiling. Always a pleasure to deal with.

Had one maintenance issue in my time here with the water pressure and they were out to fix it next day - fixed and no issues ever since.

Charlie Lee mas

Broken furnace in below freezing weather, with no sympathy from maintenance. Over 400 dollar a month electric bill due to broken systems. The smell of drugs in the doorways daily, and people hanging out drinking in cars to all hours of the night. Coprporate does not answer phones and the leasing office has no control. I have neighbors that live 6 people to a one bed room on each side. Over all worst place to live! Save yourself the headache and move some place else, property management is a... joke. Speak to neighbors when you check the place out, most of these reviews on here are written by a leasing office that earns commission, not honest hard working people. Lee mas

These apartments are affordable, clean, and packed with all the basic necessities located in one spot.While searching for other apartments, there weren't any other facilities that could accommodate ones needs. If you are starting off on your own, I think Waterside Gardens is the place to reside! The management team is very flexible, approachable, and understanding no matter the circumstance. Definitely a complex to check out!