30/7/25
Verified Renter
Overall, it is a great neighborhood with friendly neighbors. Apartment also offers a number of layouts, but it is expensive. Given the cost, I had expected my unit to be fully prepared before my move-in. However, hot water was not working. Stove lights, kitchen faucet, etc were not fully functional at the time of my move-in. It took over a week after I had moved in for these to be addressed. To get them to address these issues, I had to talk with the leasing agent and maintenance a number of... times too. I expected a much better move-in experience because of how expensive this apartment. Needless to say, it was quite disappointing.
Reseña de Apartments.com
Administrador de la propiedad en The Brownstones at Englewood South respondió a esta revisión
Hi Ji,Thank you for your feedback—it's disappointing to hear. We'd really appreciate the opportunity to speak further and address any remaining concerns, especially as I understand the issues you raised have since been resolved. Please know that this... is not the experience we want you to have in our Community. We take pride in responding to issues promptly and are committed to improving wherever we can.Thank you,Management
