Arrive Fort Lee

This community has suited my needs well. Maintenance requests have been resolved fairly quickly and with minimal issue. Guest parking is a bit of a pain though.

Office staffs are kind and very helpful. They give free coffees and snacks. Restrooms are clean and community office is very comfortable and convenient.

I am beyond annoyed. I have been waiting for my master bathroom sink top to be replaced since March. I submitted work order 28639293 on 03/08/25 regarding two bathroom sinks, due to the peeling and chipping of the glazed/painted process that was done in February of 2023. The chipping and peeling began a little over a year later, in both bathroom sinks. One sink top was replaced on 04/23/25. I was told by Danny that my sink top had to be ordered, and it would take about four weeks. So I'm... thinking the second sink would be done in May. I followed up with Jose via text on 06/26/25, and was told the following: with this heat wave we're just playing catch-up give me another day or so. I made another text follow up to Jose on 08/06/25, no response. I followed up for the third time on 08/25/25, and as of now I still haven't heard back. I was hoping this would be taken care of before the Labor Day holiday. I have been looking at this dingy, paint peeling bathroom sink for over a year. Lee mas

I would not recommend living in this community. My experience here was extremely disappointing. Management was unresponsive to concerns, and the property manager was unapproachable and extremely rude. Maintenance issues were either ignored or addressed far too late. The level of communication and professionalism from the office staff and property manager was unacceptable. On top of that, the overall living environment was not what was promised when I signed my lease. My apartment was turned... over to me in the worst condition certainly not move in ready.
If you are looking for a place that values its residents, responds to issues promptly, and delivers on its commitments, I would advise you to look elsewhere. Lee mas

If there were zero stars, Arrive Fort Lee would get them. I live in Building 7 where THE ONLY ELEVATOR IN THE BUILDING HAS BEEN OUT FOR 3 MONTHS STRAIGHT - since May 13. This is not "off and on." It's been dead the entire time. The excuse? A "missing part." What part takes three months? Unless it's being hand-forged on Mars, there's no justification. The last update was May 28. Since then: complete silence. And before management posts their typical "please email arrivefortlee@trinity-pm.com" -... save it. We've emailed. We've called. We've been ignored. Talk to us when it's fixed. If you are elderly, disabled, have kids in strollers, or just value basic human dignity, do not move here. Today it's Building 7. Tomorrow it could be yours. Arrive Fort Lee takes your money and leaves you to lug groceries, luggage, and laundry up flights of stairs for months. Zero urgency. Zero accountability. Zero reasons to live here. Lee mas