1/10/21
Great Apartment - Horrible Management
Overall, I LOVE my apartment. It's spacious and gives me everything I need.
Here is why I gave it 1 star:
Ravi - If you have to go through Ravi to get the apartment then pack your patience. He is the most unprofessional, rude and difficult person to work with. I honestly don't know how he is still allowed to manage this property.
Air Conditioning - the units for the apartments are old and are not equipped to handle the size of the apartments. My apartment won't get cooler than 75 degrees in the... summer and I was told that was to be expected. I'm sorry but that's not air conditioning. Then I got hit with a $300+ electric bill - for an apartment that was never cool. I pay too much to sweat at night.
Maintenance - They have 1 maintenance guy for 120 apartments. My last complex had 3 guys for the same amount of units. The maintenance guy can't get to everyone's needs. Here it is I have open maintenance requests from 2 wks that have not been done yet. And then they close out my maintenance requests without doing the work or contacting me. This is THEE WORST service I've ever experienced.
Overall - I wish I could take the apartment and take it to a complex where the management actually cares about its renters and not the bottom line. I would never recommend anyone live here just based on all the frustrations I've had to deal with. The apartments though are awesome so its a shame.
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Administrador de la propiedad en Fox Hill Run respondió a esta revisión
Thank you for bringing this to our attention. Please contact us at residentrelations@bestrentnj.com so we can address any concerns you may have. Thank you!