30/5/25
Verified Renter
Ever since Chris left as the head manager the complex has gone downhill. Last year they changed their rent payment system and didn’t tell anyone expect an advertising email talking about it. The email didn’t say it was mandatory to switch whatsoever and come the next month I had a late rent payment. Instead of admitting a communication error they doubled down and didn’t admit fault (I have the email saved and nowhere in it did it say we had to and only read as an advertisement to help earn... points by paying rent). Parking is terrible and there are never any spots available since so many cars that don’t have passes are parked there and security does nothing to tow or fine them. Maintenance is very poor around the complex and always wants to take the easy way out. I had an issue with my bathroom sink emitting a horrendous odor and maintenance took weeks to resolve the issue after I repeatedly told them the cause and they disregarded it for weeks.
Reseña de Apartments.com
Administrador de la propiedad en AYA ABQ respondió a esta revisión
Dear Anonymous,
Thank you for your review. We apologize for any inconveniences you have encountered at the property. We also understand your concerns and have taken note of your comments. Your review was forwarded to the appropriate personnel for... further discussion. If you would like to discuss this matter further, please do not hesitate to contact our office at 505-888-0404 or visit us during regular office hours. We look forward to hearing from you.
Sincerely.
The Management Team at AYA ABQ
