27/5/25
Verified Renter
Location is good, but nothing else is. Frequent water leaks require water to the entire property to be shut off (4 times just this month) for repairs , yet they charge extra for water per month.. The security gates often fail to close (the main entrance gate has been open for the past week). There are only 3 maintenance staff, although this is a large, 50-year-old property. Trash containers often overflow before being emptied, causing a problem on windy days. Heat to the property was turned off... in mid-April, after which there were many days when temperatures at night dropped into the 40s but no heat provided.
Reseña de Apartments.com
Administrador de la propiedad en Desert Creek Apartments respondió a esta revisión
Hello Peter, Thank you for sharing your concerns. Unfortunately, in order to complete necessary repairs and maintain the plumbing system for all residents, water shut-offs are sometimes unavoidable. We understand this is frustrating and do our best... to keep disruptions as brief as possible. Regarding the security gate, we’ve reviewed the situation and confirmed that it is closing at night. Our maintenance team is working hard within the limitations they face, and we truly appreciate their efforts. In response to the trash concerns, we have increased pick-up to three times a week to help prevent overflow. We appreciate your feedback and patience as we continue working to improve the living experience for all residents