The Aubry

I do not recommend this complex to anyone! The maintenance is horrible and they charge you for things that should be handled by property maintenance. The complex constantly shuts off water to different buildings. The dog poop is never cleaned, and is everywhere on the property. Crime runs rampant in this complex and has no signs of slowing down. Management is only concerned with signing new tenants. Once your lease is signed they do not care about you! Don’t be fooled by the brand new paint on... buildings, or the newly outfitted appliances. This complex is run down, and the management fails you at every step of the way. Lee mas

The first half of the time I lived here there were ants constantly and occasionally roaches in the apartment. Maybe we have a new exterminator because that issue has been resolved. There are still issues with vents not blowing hot or cool air effectively (in the bedrooms or to the dryer). And I have had numerous issues with faulty appliances and leaks in the kitchen. The maintenance team is personable and responsive. I get the feeling their hands may be tied by management as to what they... can replace in the apartments? Though I don't know that we needed it, the paint job is beautiful. Numerous things are being upgraded. I look forward to seeing and experiencing it once all is said and done. Lastly, this neighborhood and being backed up to two trailheads is great! Lee mas

Both my husband and I have lived here for 18 years. We've seen the property go through many changes. Our concerns were laid to rest when the Greystar Management team took over. We want to express our thanks and gratitude to the Maintenance Supervisor Jeremy and his crew, who handled our emergency air condition issue and stove replacement with care, courtesy and professionalism. Also, a shout out to two wonderful leasing agents Sindy and Sarah, whom you can easily reach out to in addressing and... solving any issues that may arise. Lee mas

At first I loved living here but after a year, it’s over priced, maintenance doesn’t come to fix anything. I’ve been trying to have maintenance come check my washer machine due to some leaking and not draining water and it’s been over 3 weeks. I’ve been having to clean up water from the leak every few days. My apartment has a den and above us is a patio and every time it rains water leaks from the ceiling and it’s starting to have a smell. I’ve told maintenance and they told me to leave a towel... or bucket out for the leaks and that they were going to repair all the balcony’s so it would prevent leaks but I was told that in March and it is now December. I’ve tried to get rid of the smell and when someone finally came to check the washer machine he said it was fine but all he did was start the washer and left which left it leaking the next day. I brought up the smell and he told me it was mildew and said “it would go away when the washer machine started working” so far it has not gone away. I keep my apartment very clean and I cannot get rid of the smell. Also neighbors steal packages and leave dog poop bags outside their doors or at others. Then the doggy bags are never refilled so everyone doesn’t pickup after their pets. Also leasing office never picks up phone. Lee mas

New staff is rude. Paperwork wasn't handled correctly and to hear back I had to reach out multiple times. Long wait time for maintenance. Just didn't enjoy my experience there, I've had much nicer and more capable interactions with other apartment complexes.