19/7/24
DON’T LIVE HERE!!!
I had an incredibly disappointing experience living at Auden Buffalo. I initially signed a lease for a 1 bed 1 bath apartment, but when I went to move in, I was given a studio apartment instead. Since it was the day before my classes started, I had no choice but to accept the studio instead. This was the first of many issues I encountered.
The walls are incredibly thin, making it impossible to have any peace and quiet. People were constantly screaming and being loud until around 3 AM every... night. It felt like living in a nightmare.
The amenities they advertise are mostly non-functional. The printer is almost always broken, and despite having a pool and hot tub, they are never open for residents to use. It's incredibly frustrating to pay for amenities you can't even use. Additionally, there are hidden fees for utilities and insurance that were not disclosed upfront, adding unexpected costs to my rent.
Maintenance is a joke. If something needed fixing, it took forever to get a response or have it repaired. My apartment was on the first floor next to the garbage room, and there was a loud, groaning alarm sound that would go off constantly. When I asked the managers about it, they dismissed my concerns, claiming I shouldn’t be hearing anything and basically suggested I was crazy.
The management is extremely annoying and intrusive, sending out emails and texts at least twice a day. It felt like I was being spammed constantly. They also have a shuttle bus service, but it was never on time or often not in use at all, making it unreliable for transportation.
Despite the complex being located in a good neighborhood, safety is a major issue. Anyone can walk into the building at any time, which is very concerning. I was also charged twice a month for underground parking instead of once. When I brought this up with management, they claimed I had signed up for it, but there were several months where I wasn't charged twice, indicating they were likely scamming me.
Overall, I paid an exorbitant amount of money to live in a tiny, noisy, and poorly managed apartment. The living conditions and management were so disappointing and frustrating that I wouldn't recommend this apartment complex to anyone. Save your money and find a better place to live.
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Administrador de la propiedad en Auden Buffalo respondió a esta revisión
We appreciate your feedback and are sorry to hear about your experience. We have responded to your concerns multiple times and have reached out to discuss the issues you raised. Please feel free to contact us directly if there's anything further... you'd like to address. Your satisfaction is important to us, and we're here to help.