Zen Long Island at Copiague 55+ Community

The apartments have no insulation so you can hear your neighbor's microwave, talking, tv, etc. It is built "nice" but it's really fake. Things were not put in correctly such as my bathroom door never closing fully unless you forcefully push it. The staff here are atrocious. They never respond to emails, phone calls, and are never in the office. We had many problems with our neighbor including his smoking making our apartment smell from it coming through our bathroom cabinets and kitchen cabinets... . This was reported four times and still have never gotten written confirmation that we are not being charged for his smells. Lee mas

No Leasing Office You Might As Well Say…. Manager is very rude! The accuse you of not paying rent that you have to go to your bank and get proof! Parking is actually horrible.. you are fighting with residents constantly! So many repairs never get fixed! My neighbor had mold for months in their apartment. They change the price of rent in the middle of a lease… I moved out and didn’t even finish my lease and was only there for 7 months SMH.. more people should file complains with the Town Of... Babylon! It’s horrible and they are nowhere close to “Luxury” apartments… Lee mas

If you choose this apartment complex, be prepared to be frustrated and get evasive answers from the leasing manager. If asking about security deposits and costs related to living here, the leasing manager will not be up front with the costs. The rent goes up about $250 to $600 for a one bedroom apartment. Even after putting down two months security deposit, that will go up too and they will require you put more money in the security deposit. If asking how much, the property manager will tell you... to sign first and then later they will decide how much you should pay (because knowing the costs of things so you can budget does not make sense to them). When I moved in, there was a big ant infestation issue so bad there were dead ant bodies floating in my iron, all over my clothes, in the pantry, and in areas with plumbing. I had to throw out a lot of things because of it. I also had to store anything open in the fridge after pouring cereal in a bowl of milk. There were so many ants in my box of cereal and I had to go through the pantry and throw out tons of food. Also be prepared to be on hold forever when putting a maintenance request because no one answers that line. If you call the main office which is located somewhere else, they will evade your call. Just go to the office and talk to someone face to face instead. There is no office onsite by the way. Parking is also an issue even when there are assigned parking spots. Just because a spot is assigned doesn't mean that will stop your neighbors from parking in your spot. When forcing the issue, be prepared to be cursed out by your neighbor for it (yes! this actually happened). Fire alarms are sensitive and go off randomly--sometimes several times in the middle of the night for no reason. I had to remove the battery from one of them because I knew maintenance never answers the phone. The next day someone came over and said I could be fined for touching the fire alarm. There are laundry facilities onsite. The card requires a $5.00 deposit and then you can load it with additional money to launder your clothes. There are several laundry facilities that are cheaper. Just a note, other places are more expensive on the front end while this place is expensive on the back end. They also require you get rental insurance for $300,000. My insurance company asked if this was a luxury apartment because that requirement was not normal. Lee mas

Quiet community, plenty of parking, close to southern state pwky and sunrise hwy. Grounds neat.

I've lived here over 4 years... And I Love It Here!!! It's accessible to shopping, Major Highways and more. Beautiful town parks with man made lakes to stroll.