7/10/24
Took away my storage.
After five years, they took away our access to storage on the complex. We had our bikes and our camping equipment in storage and we were able to use it for five years. Then after we re-signed our lease for a year, they said that we hadn’t no longer access to the storage locations. We now have to find a separate location to rent. They absolutely pulled the rug out from under us. It was not OK. Really felt like a dirty move.
Reseña de Apartments.com
Administrador de la propiedad en Strawberry Ridge Apartments respondió a esta revisión
Thank you for being a valued resident and sharing your experience. We wish we would have seen this sooner and certainly understand your frustration. We still would like the opportunity to address any grievances you may have had, as we do care deeply... about our residents. Unfortunately, additional storage is not included in the lease, but each resident has a storage closet off of their patio or balcony. To ensure all residents are treated equally, we gave a few months’ notice to everyone. We encourage you to reach out to the Rental Office (518) 237-2291 or SRC@AlbanyManagement.com so we can satisfactorily address any further concerns.