INTRO Apartamentos

Excellent construction, staff and amenities. Year 1 had some growing pains but all in all, an exceptional building with a caring management office. Recommend touring to see for yourself!

The HVAC unit is deficient. It cannot keep up with the heat, in the summer and in the winter its even worse. Numerous apartments couldn't get above 60 degrees on the coldest days in the winter. Your electric bill will be abnormally high.

At the time of writing this, this site does not disclose several things. There will be an $85 amenity fee on top of your rent. You will sign a statement about smells and noise stating you are aware of the neighborhood-important because when the restaurant... in the building fires up their grills, you will smell smoke from open to close.

The walls are thin! You can hear everything from your neighbors--conversations, lowering the blinds, and "private" noises.

More importantly, there was no response from management and high turnover of the staff. Lee mas

The walls are so thin I can hear when my neighbor is closing their blinds or even just eating (can hear his fork clink). There’s also little to no air circulation regardless of how you set your thermostat. The floor to ceiling windows make it near impossible to regulate the temp and it becomes unbearable in the summer. Not worth the crazy price.

This is a nice building, but it leaves a lot to be desired. Once you’re moved in, it feels like this place was built in a rush. There are paint splatters everywhere, the corner of our bathroom mirror was chipped, the floor peels in some corners and is easily scratched by maintenance or your movers moving things around, but by far the worst thing of all is how thin the walls are. We could hear our neighbors as clear as day on either side and above, as if we were living together. Godspeed if you... have a late night gamer or a baby as neighbors like we did. I’ve lived in much worse apartments and heard less noise. Something in the building always seems to be broken, from water leaks, to heater issues, to frequent internet outages, the mailroom is either not working or delivery people won’t use it correctly, the list goes on. The amenities do make this place feel nice, but once the pool is closed for the winter and the gym is packed with bros this place really loses its luster. Very happy we moved. Lee mas

Property management is management in name only. They are out of touch and totally unengaged with the residents. Resident concerns are generally ignored, and there is a decided lack of concern for resident safety.

While Intro is beautiful on a surface level, there are many underlying construction issues: many leaks, non-functional amenities, poorly working air conditioning and ventilation systems (smoke from the attached barbecue restaurant somehow gets vented through the building), minimal... soundproofing (nobody wants to hear their neighbors “having fun” at 2am), etc.

This place still could be absolutely amazing…it just isn’t and it won’t be until some of the issues are addressed. Lee mas