19/3/25
Horrible
I had an extremely disappointing experience when inquiring about renting a unit. The representative I spoke with, Isaiah, was unprofessional and lacked basic customer service skills. Instead of being helpful and informative, he was dismissive and unresponsive to my questions. It felt like I was inconveniencing him just by calling. If this is how potential tenants are treated, I can only imagine how the actual rental experience would be. I’d strongly advise looking elsewhere for a more... professional and respectful leasing process.
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en The Sage at Jeffrey Park respondió a esta revisión
We sincerely apologize for the experience while inquiring about an apartment home. Providing excellent customer service is our top priority, and we regret that we fell short of your expectations. We truly appreciate your feedback, as it helps us... improve and ensure that every interaction is welcoming, professional, and helpful.
Please know that we take this matter seriously and will be addressing it with our team to prevent similar experiences in the future. If you're open to it, we'd love the opportunity to make things right. Please feel free to reach out to us directly at 614-298-0000 to discuss further.
- The Jeffrey Park Community Team
