13/12/25
Nice people on staff, property is run down and needs a lot of work
My Husband and I have lived at the Village on Beavercreek Apartments for not even a year and we have had a total of 7 different issues happen while we were there. The management was very nice and kept sort of decent communication, but the actual building complex was the issue. The building is halfway into the ground and the foundation is failing. Multiple cracks in the slab caused ground water to come up through the slab and soak the carpet and anything on the ground. My husband and I were... patient with them and understood all through the way, and management had given us some compensation through it, but it wasn't enough for what we had to deal with. While there we had dealt with three separate leak issues, and went months without a closet for our clothes, and had to move out of the apartment for a week for them to fix the 3rd leak. When we came back to move in there was water on the floor again, due to a separate issue. Bottom line is, the people that work there were nice, but the property management company has seemed to neglect the property on a foundational level. This building is old and needs a lot of work. If you want to live at Village on Beavercreek, please stay away from the bottom floors, as they are notorious for leaks.
On a separate note, I would like to commend Chris (the maintenance guy on staff). Though he could not do much for the leak issues, he was quick to replace the refrigerator and the dryer when they both went out. He was so sweet and tried his very hardest to get stuff done quickly if it was in his power. When we went to move back in and there was water on the floor, we called the emergency line, and he quickly responded and got to our apartment within 15 minutes of the call. He truly is a gem, and we really appreciate him the hard work that he does.
Reseña de Apartments.com
Administrador de la propiedad en The Village on Beaver Creek Apartments respondió a esta revisión
Hi, This is very disheartening. Our team has invested thousands of dollars to improve the building concerns in our community. Our office team has been communicative and supportive throughout-offering concessions and allowing you out of your lease... penalty-free. It is regrettable that these issues affected your home and lifestyle so drastically, truly and we have not hidden from this but done everything we can to make things right while addressing these concerns. Even here, you mention that you believe it is not the fault of our hard-working team, but we're harmed by this review, nonetheless. We hope you can reflect on which parts of your experience mattered the most and how a different community may have handled this situation. We'll never know, but you have intimate experience of how diligent our team is in a crisis, and you were pleased with how we performed; this review should reflect the hard work of our team and leadership. We wish you well.











