21/7/25
Verified Renter
I have been dealing with flies problem since I moved in to this apartment . It’s been 2 months and I emailed my concerns three times. I got responded by dawn two times , each time with one word. However, both times took action. The pest control came once and told me that the window needs to be fixed. The pesticides left my apartment . Second time, I emailed the apartment office to request for the maintenance to fix the window. The maintence guy came and said he put the seal around the window.... The minute he left, the flies were entering my kitchen and my apartment unbelievably. I emailed the office again for third time. It’s been one week. I haven’t get any response. This apartment and their service sucks. I will probably go to local health department soon with my inquiry.
Reseña de Apartments.com
Administrador de la propiedad en Lake Ridge respondió a esta revisión
Hi neighbor,
Thank you for taking the time to share your feedback, we're truly sorry that your experience has been frustrating. We did walk the apartment home with pest control after multiple treatments, and during that inspection, no flies were... observed. We also documented this to ensure thoroughness. Pest control confirmed that the home had been treated appropriately and confirmed there was no evidence of flies during that visit.
We understand how frustrating it can be to deal with any kind of pest concern, and we want you to feel comfortable in your home. If the issue has continued or reappeared since that visit, please let us know so we can readdress it. We apologize for any delays in communication you may have experienced.
-Your team at Lake Ridge by Cortland
