Hillside on Madison Apartamentos

Took my spouse by there to see after she got off work. It was about 10:30 pm and could not see the buildings or area due to the fact that most of the lights in the parking lot don't work. Some of the lights at entryways are out too. It is my opinion they don't have maintenance staff or maintenance staff that just doesn't care. Who knows, I don't and will not be living there.

I’ve put a lot of thought into this review. I previously left a 1star review because I couldn’t find someone to care or listen to what was and was not happening a here.
In the past several months we got a new manager Rachel. She is kind and empathetic someone who takes the time to relate to what you need. Rachel is definitely someone you want to take care of where you live. Thank you for making a difference here and caring about what me as resident cares about. Thank you for working with me and... schedule to get things done. Thank you for being proactive in changing things and not just saying it. Things actually get fix and taken care of now. Thank you for making my home better. Lee mas

I’ve lived here eight years and I am not moving anytime soon. The rent is very reasonable, the grounds are kept up and any maintenance that needs to be done is completed as quickly as they can. Melissa is extremely polite, professional and attentive to residents. TEN STARS!!!

Reasonably priced in the beginning. No bugs the first year then new neighbors and roaches start showing up and took forever to get rid of despite being very clean and constantly spraying. Never saw a bedbug though. Maintenance was pretty good but finally had to leave because they just keep raising rent by really large amounts. Raised rent 30% in just 3 years without any improvements to the apartment and claimed it was due to the market though you could research it and see market prices went up... 15 to 20% in the same time period so no it was just greed. Lee mas

I am going on my 4th year of living here. When I first moved in, if I could have got my money back, I wouldn’t have unpacked a single box ! I was stuck , the manager that moved me in , was let go that next week. My understanding was an accumulation of serious issues. The maintenance was very bad and they too were soon gone. Things are so so much better now! I have not seen a single bug in many many months. Maintenance is prompt. Melissa has been very aggressive to eradicate the pest issue and it... has paid off ! She is quick to address any policy/lease violations. It is now a great place to live . The only reason I didn’t give 5 stars is the freeway noise. The complex itself is great ! Lee mas