Stoneleigh on May Apartment Homes

There is little care for the apartments. There have been multiple instants of flooding from the floor above, and no effort was made to take care of mold. This is supposed to be a smoke-free apartment, but it isn't, and they don't even try to stop people from smoking in their apartments. The maintenance staff is terrible; they're slow, inefficient, and in some cases they don't even do the job despite multiple requests. Don't expect any help from maintenance. The bathroom and kitchen have areas... painted over that should have been cleaned, so there is crud and mold under layers of paint.
The apartments themselves have a nice amount of room, and the office staff keeps a pleasant attitude, but don't expect that means they'll do what they say. Lee mas

When I first moved here, things were okay, but seemed like management didn't care very much. But they changed managers right around that time and have improved ever since and seem to really care about the residents. If I hadn't bought a house, I would still be there. When I called in work orders, they were completed in a day or so. The only time I had to wait a couple of days was when they had to order a part for my oven. I really enjoyed having my garage attached to my apartment too. Very... friendly staff! Very homey and close to everything! Lee mas

Mold problems that were painted over , not fixed. Ac went out in May and wasn’t fixed when I moved out in August. Had to relocate 8-9 times, rehome my dog the same amount. AND my home office as I work from home. Got too hot to stay there. Made maintenance requests each time it froze up and a few times they ignored it completely!!!. Microwave and dishwasher both broke in April and were never fixed by the the time I moved out either. Drug problems in building 4 and other buildings that... were overlooked Drug deals in broad daylight right out front of the buildings Terrible maintenance. Security gates were stuck open and broken more than they worked. Do not waste your life or money by living here. Lee mas

When I entered this community in March 2019, I was highly pleased and left a positive review. However, with the recent change in management, I am not at all pleased with living here. I have multiple work orders for my apartment and Management refuses to respond. My central A/C unit quit working, and they put a noisy window unit to keep my bedroom cool, and it's been 2 weeks and they haven't yet fixed the central unit. My dishwasher has not been working for 3 months and after multiple work orders... , it is still not working. I called the office today and discovered THEY HAVE CLOSED THOSE PREVIOUS WORK ORDERS, and had no open work order for my non-functioning dishwasher. My toilet has been running for six months, and maintenance says that I need to "jiggle the handle" when that happens.

I have tried contacting their corporate office, and they did not respond to my email.

I called today to speak with the Manager about this issue, and she refused to take my telephone call, leaving me to speak with her staff.

PLEASE DO NOT MAKE THE MISTAKE I MADE. FIND ANOTHER PLACE TO LIVE. THIS NEW MANAGEMENT DOESN'T CARE, and are quick to provide "excuses" why they can't fulfill their end of the lease and keep the appliances fixed. Lee mas

This is probably the best apartment complex I’ve stayed at. I barely needed maintenance because everything was in order and the ladies in the front office were amazing! Moving in and out were a breeze even with the coronavirus!