21/7/25
Horrible management
My daughter moved in 5 weeks ago and it has been nothing but a nightmare. She has yet to get a mail key, and the office staff has only made excuses that she will get a key. I have called every other day for 5 weeks wanting an update on the mail key and there are more excuses. Examples the maintenance person needs to make a key, the mailman needs to change the lock, the mailman and Maintenace person need to be present together to change the lock, we can't locate the key, etc. I've called so many... times that I think the workers know my number and I am placed on hold or hung up on. I even called the on-call service and got hung up on when I asked for someone other than the property manager. My daughter also has placed multiple work orders, and they have yet to be completed. The tub was supposed to be resurfaced before she moved in, and this also has not been done. The AC is not cooling in the bedrooms.
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