Aspire Oregon City Apartamentos

Hello,
Thank you very much for your feedback. We're sorry to see you left our community frustrated and that your experience was less than stellar. Our staff takes great pride in providing professional services in a prompt manner. We're disappointed... that we did not meet your expectations. As an owner managed community, we have a vested interest to ensure that our community is well maintained at all times and consistently evaluate our policies and procedures. Your feedback is critical to ensure that we are continuously improving our initiatives to enhance the experience of every resident and the community overall. Should you like to discuss the issues you experienced in more detail, our community manager would be more than happy to talk with you privately. Thank you for having been a resident of our community and we wish you all the best in your new home. - The Preserve Team Lee mas

Hello,
We appreciate you taking the time to share your experience. We are sorry to hear that there is some confusion around the rent and utilities charges. We make every effort to walk our residents through the lease agreement and explain all of... the fees associated with the lease. We would be more than happy to discuss your questions with you personally at your earliest convenience so that we can clarify any concerns you may have. Additionally, safety in our community is paramount and we would be happy to discuss any lighting issues you may have experienced so that we can assess for improvement. We value all of our residents and your feedback is very important. We look forward to turning your experience into a positive one. Thank you - The Preserve Apartments Team Lee mas

Hello,
We're sorry to read that your experience living in our community has been subpar. We assure you that your experience is not typical and we would like the opportunity to talk with you to make things right. Our team aims to provide every... resident a 5 star experience and we apologize that we have not met your expectations. We invite you to call us or stop by our office to speak with our manager at your earliest convenience. It's very important to our team that you are comfortable in your home and within our community. We look forward to hearing from you and providing you a resolution plan on all of your concerns. Thank you! - The Preserve Team Lee mas

Hi Alex,
Thank you for taking the time to provide a review about your experience in our community. We apologize for our personnel changes but more importantly we want to work with you to resolve these issues. It's imperative to our team that every... resident is comfortable in their home and we're upset over the list of your concerns and duration. Please ensure all these issues have been reported through the 'maintenance request' on the website. We also encourage you to call us or stop by our office when you have a chance. We want to work with you so nothing is missed and that all the necessary improvements done meet your expectations. We look forward to talking with you and finding resolution. Thank you. - The Preserve Team Lee mas

Hello,
Thank you very much for your 5 star review!