12/5/22
You Have Been Warned
I moved in 18 months ago, initially I enjoyed the location. There was an issue with the dryer, the maintenance and management team required a lot of nudging to make the repair. However, it was done and I overlooked their casual attitude about making the repairs. Fast forward to now, I have been strung along regarding an HVAC repair for over a month. I have had to use emergency heat I order to heat the apartment and there is no AC. The main office is concerned with “a cheaper estimate “ from a... second contractor. That second contractor did what some contractors do - did not start when they said they would and sis not finish. Meanwhile my rent increased. The customer service here is deplorable and while they are worried about saving money, they are taking more of mine. This explains why people are moving out in droves. The entire property management team that was here when I moved in has left. Save yourself some money like this property management company has and find another place to live.
Reseña de Apartments.com
7 personas encontraron esto útil
Administrador de la propiedad en Madison Glen Mills respondió a esta revisión
Thanks for this review and for letting us know where there's room for improvement within the community. Please know that this is not the experience we want for our residents and we will surely take this feedback to heart.













