Lansdale Station Apartments

Unless you'd like to move out of there and get a collections notice instead of them reaching out to you to let you know your final balance, don't move here. I've never been so appalled by a place I loved and once called home.

Wish I could give 0 stars. This place has gone so far downhill since we have moved in that I feel the need to post this to save other people the headache that we have gone through here. The so-called Management here is non-existent as they do not do anything to help and do not get back to you since the contact information posted is not accurate. There is dog poop everywhere, on both the grassy areas and sidewalks, and the trash cans are literally overflowing. I pay to park on their so-called... secure parking lot and unfortunately now have to deal with a broken side view mirror which will cost $600 to fix. This place is not worth the money. DO NOT LIVE HERE! Lee mas

We have lived in this complex since 2020. Prior to the ownership/management switch it was a wonderful place to live with friendly and helpful staff members. Since the switch, it has done nothing but decline in quality. Cannot say enough poor things about management. They refuse to help residents even with the smallest of issues, from retrieving packages that they placed in the wrong lockers in their package room to larger issues like $600 worth of damage sustained to our vehicle that was parked... in an approved resident parking spot that we pay a monthly fee for. I had essential medical supplies that were placed in the incorrect parcel locker and had photo proof of delivery but when I went to the office to get help retrieving my medical supplies I was told the photo meant nothing and that she could not help me get my supplies, even though she has access to all of the lockers. Sure enough, a few days later, my package WAS in the locker but I was missing my supplies for several days because management neglected to help a long time resident with a seemingly very simple issue. Dog poop everywhere, trash cans and dumpsters are constantly full/overflowing. They do not keep proper records of things like pet fees/deposits paid and will attempt to double charge or add additional fees. Rent has increased in the time we have been here but quality has plummeted. Inconsistent contact information for the office is provided, there are signs on doors with information that is completely outdated so good luck reaching anyone if you have an urgent issue. Typically we avoid dealing with management at all costs because nothing productive ever comes from it, so instead we deal with the poor quality that is provided knowing nothing will be addressed in a helpful or professional manner. We waited months for a replacement water filter for our fridge and are still waiting for the light above our microwave to be replaced, two requests that we thought could be addressed easily. Cannot stress enough how far downhill this place has gone. Lee mas

This place was good before new management took over. The staff is beyond unprofessional or accommodating. They will enter your apartment whenever they please even when you have a pet and ask to be present. The property manager is the most unprofessional disrespectful human I’ve dealt with. I left my apartment in great condition after 2 years, and they dinged me for minor wear and tear. They also charged me $250 for new carpets because there was “pet hair on baseboards”. Absolutely ridiculous,... especially with their lack of care for the complex. The dog waste bins are constantly overflowing, street signs within complex falling down, and multiple cars have been broken into. Not to mention kids at all hours sitting on top of septa building screaming at residents. DO NOT waste your hard earned money to live in this “luxury” complex. Lee mas

The environment is clean and peaceful. The tenants are respectful and pleasant. The Staff is very attentive to Tenants' needs and requests. The Staff is efficient and professional. They are courteous and kind. A really nice place to call HOME!!! :)