Avenel at Montgomery Square

The property looks pretty from outside. But when you actually look under the hood, the so call luxury apart reveals its true colours.

Very noise units: Their Air Conditioning system is out dated and it creates hell a lot of noise both inside the unit and outside the unit day and night. You can't even have a peaceful sleep because of the sound. The management thinks this is normal. Not sure how normal human being with full sense can accept this as normal. If you are paying heavy rents and... looking forward for a peaceful living, then forget this place.

Careless maintenance: Most of the window screens are either broken or not present at all. So the windows are meaningless. You can open them for ventilation. If you open them, anyone can easily get into your unit as there is no barrier at all. It's a shame to be called a luxury apartment.

No pro active communication: Office staff do not care to pro actively communicate on important matters. For example, in my case, I had scheduled move index two months in advance. On the day of move in when I called to confirm the time, the leasing agent says the apartment is not yet ready and he is not sure when it will be ready. I was literally on the streets. They allowed to move in three days later.

On most of the pending issues, in you do not follow up, the management will never get back to you.

No time bound resolution of issues: I have issues pending for more than two and since I moved in, the management is clueless about its resolution.

Unfortunately I got trapped in this "LUXURY" apartment. Look under the hood, it's not as pretty as it looks. Not worthy of their heft rent. Its a ripoff Lee mas

Noisy, poor construction, fake/lying management, literally a gilded community

Poorly constructed apartments.
Thin walls.
Not enough parking spaces, people park in handicapped spaces. Attached garages take up valuable space where tenants could use more spaces to park. Additional cost of 150.00 a month for one of those garages.
Fitness center is small with few weight machines.
Community area inside main building has free coffee however if you don’t live in that building you can’t access it until the office personnel arrive at least 8:00 a.m, because the doors are locked... .
Office staff are rude, ignorant, not helpful and unfriendly after you sign the lease.
I hadn’t the need for maintenance during the year I was there so I can’t comment on that department.
There are newer apartments in the area that are better constructed coupled with a
helpful, caring and friendly professional office staff.
Look elsewhere, Avenel isn’t worth it if you want to live in a happy end positive environment.
Lee mas

Avenel is a great place to live. I have lived here almost 10 years and would not consider moving. Office staff is exceptional - very helpful, friendly- works hard to make sure your experience at Avenel is nothing but the best. Maintenance is also exceptional at Avenel. They are always right there when you need them. The apartments are larger than most other communities for the rent and the floor plans are really terrific. Thanks Avenel for making our day to day living great! Love it here!

If you are looking for a place to live with good maintenance do not live here. They do not have the residents best interest at heart. If you want to be spoken to rudely and hung up on, give them a call! The Avenel should also consider another form of communication such as email, for important notices. If something out of the ordinary is going on, they should make it priority to make sure ALL of their residents are aware before any drastic measures are taken.