Riverview Landing

I lived at Riverview Landing for one year, and my experience was extremely disappointing. It started off poorly with a broken elevator that remained out of order for almost six months, making our move-in process very difficult. (I even had surgery in this time and had to climb 6 sets of stairs after returning from the hospital.) When we finally moved in, we discovered that our AC unit had no compressor, despite multiple complaints and work orders that were ignored, We only learned about this... issue after repeatedly pressing the management. We were left to swelter in a heat wave our unit reaching above 84 degrees. The solution? Two window units…

The most alarming incident occurred when my apartment flooded due to an Ansul system malfunction, causing significant damage and leaving my apartment uninhabitable for four months. The temporary apartment they provided had three separate leaks, including one where water cascaded from the circuit breaker. By the end we had lost just about every piece of furniture we owned. And we weren’t the only ones. Several of our neighbors experienced the same.

Management is a joke. It takes them ages to answer emails, they almost never answer the phone. I had to beg them to answer the emails and phone calls from my insurance adjuster so we could begin to recoup the loss we incurred which was nearly 10grand. But they have lots of time to fire off unnecessary emails and plan ridiculous community parties while the complex literally crumbles around the residents.

Overall, maintenance was unresponsive, there was constant noise and construction, and I felt that the entire plumbing system was a ticking time bomb. I would strongly advise others to stay away from this place. They claim to be luxury but everything is poorly constructed and badly maintained. I wish I could give less than one star truly. An abysmal experience from start to finish. Lee mas

While the units are nice inside, there are significant water issues due to water heater pipes bursting and pipes leaking. I had 2 water issues in less than 6 months which required days of fans running and maintenance in the apartment. The property manager is also very slow to respond. There are fire panels in a separate room in every building which have been going off for 5 months. You may not hear it during the day but the alarm comes on every night. I loved the location but just too many... issues to make this a place to live. Lee mas

PROS:
Location: This apartment complex is in a great location if you love running and biking the Schuylkill River Trail. It is also very convenient to 422, PA Turnpike, I76, Blue Route and 202

Nice size apartments: The smallest 1 bedroom is @750 Sq Ft. with very nice sized private outdoor decks and decent closet space.

Large Swimming Pool: Larger than most apartment complexes.

They are upgrading the apartments with manufactured hardwood floors, stainless appliances, granite counters and new... fixtures to modernize 13-year-old cheap decor, but of course, the rent will go up @200 month.

Allows Dogs: no breed restrictions.

Cons: I am going to start by stating I am not a big complainer and pretty much keep to myself. I am a good tenant who pays rent on time, respects my neighbors and the property. But, I am so frustrated with the apartment management team, that I just have to warn anyone considering moving here. Once you move in and pay the $300 amenities fee and the $350 non-refundable pet fee, the management team treats you like crap. Every tenant I know hates them.

Dog Crap and Trash Everywhere: They do not keep the grounds clean. I have given the management team many suggestions on how to address this, such as requiring doggie DNA tests so those who don't pick up can be identified and fined. But, they won't. What do they use the $35/mo per-pet per-unit extra rent for?

Bad Landscaping: Except for the front entrance the landscaping is terrible, practically non-existent.

Trash in the Garage: They closed off the big dumpster, so residents that move out now leave their unwanted crap in the garage, and it's rarely cleaned up.

Old HVAC and Water Heaters: You will see HVAC and water damage restoration trucks here every week. Why? because the water heaters and HVAC systems are at the end of their life. But, instead of replacing them before they burst and cause water damage to your apartment and belongings, they just wait until that happens first.

Dirty Hallway Carpets: Although they replaced the carpet and repainted the hallways a year or so ago, they will not maintain and clean them. Now they are stained and gross.

Move here and you will see how terrible this apartment management group is (Lincoln). Perhaps it is just the people who work here since they seem to remain the same even when the management company changes, which it has several times. Lee mas

I was very happy to be there.

After living here for just over 4 years now, we have experienced a continual drop in our expectations of what we should be getting for the thousands of dollars we pay each month in rent, parking, etc.

The owner/management company is unprofessional and incompetent at best. For only being 10-12 years old, the property has not been kept up to standards and we are constantly experiencing issues in our unit or around the complex.

The office staff is not helpful when issues arise and are always... trying to pass blame along to someone else.

We loved living here for the first few years, but it has become a nightmare in the last year or so and we are going to be breaking out lease in the near term because things have become that bad.

Do yourself a favor and save yourself a massive headache- and DO NOT RENT HERE. Lee mas