5/3/25
Renters beware!!
I lived at Riverview Landing for one year, and my experience was extremely disappointing. It started off poorly with a broken elevator that remained out of order for almost six months, making our move-in process very difficult. (I even had surgery in this time and had to climb 6 sets of stairs after returning from the hospital.) When we finally moved in, we discovered that our AC unit had no compressor, despite multiple complaints and work orders that were ignored, We only learned about this... issue after repeatedly pressing the management. We were left to swelter in a heat wave our unit reaching above 84 degrees. The solution? Two window units…
The most alarming incident occurred when my apartment flooded due to an Ansul system malfunction, causing significant damage and leaving my apartment uninhabitable for four months. The temporary apartment they provided had three separate leaks, including one where water cascaded from the circuit breaker. By the end we had lost just about every piece of furniture we owned. And we weren’t the only ones. Several of our neighbors experienced the same.
Management is a joke. It takes them ages to answer emails, they almost never answer the phone. I had to beg them to answer the emails and phone calls from my insurance adjuster so we could begin to recoup the loss we incurred which was nearly 10grand. But they have lots of time to fire off unnecessary emails and plan ridiculous community parties while the complex literally crumbles around the residents.
Overall, maintenance was unresponsive, there was constant noise and construction, and I felt that the entire plumbing system was a ticking time bomb. I would strongly advise others to stay away from this place. They claim to be luxury but everything is poorly constructed and badly maintained. I wish I could give less than one star truly. An abysmal experience from start to finish.
Review from Apartments.com