Mansion at Bala

The quality of the residents has declined. The way residents place their garbage and recycling out is ridiculous. The move out process needs to be improved. The way residents leave furniture, mattresses, etc leads to a lower standard of living.

The control of the pool needs to be better maintained. Too many instances of residents having guests in the pool area after hours is unsafe.

Great apartment space and accommodations. The furniture trashed around the dumpster and on each level of the parking lot is problematic. Delays in pick up and clean up. Also covered parking is not worth the monthly payment as they have allowed anyone to have access with lack of security gates only identifying cars that paid.

The issues I have with the complex remains the same. No security, paying for parking when the arm gates continue to get broken, no longer having the Fetch service and now the speed bumps installed. These speed bumps are wreaking havoc on my car. I have talked to several tenants, same complaint about these speed bumps. What is it going to take for the property owners to take our concerns serious? Also, the roof was supposed to be replaced and I have embarrassing stains on my ceilings in the... kitchen and living room. I have been here going on 8 years and some of the changes have not been good. Lee mas

I truly have not lived anywhere that had such poor management and an alarm that has being going off for over two years without a resolution but every day management has time to thing of stupid ideas to make the stay here more inconvenient. Exhibit A the speed bumps at the entry and exit points just why. Management should try driving in let alone pregnant. I truly hate it here!!!

Beautiful spacious condo with modern appliances. Neighbors are friendly in my building on my floor. That being said, I have had multiple packages taken from the mailroom and those place in front of the Amazon locker by the carrier (not fault of the facilities). The apartment below me can be a bit noisy at time but its manageable. Front office and maintenance team are top tier! Very effective and efficient. The pool area can be overcrowded and appears to be larger number of none residents on... Sunday evenings. If the gates are down and passes are used by residents perhaps that can control the flow of people coming in without the residents. Thanks for the trash clean up, that was getting crazy and my deck face the parking below. A few adjustments that are fair to all tenants could help especially with the pool. It is a really nice set up out there that I hope to enjoy more for the remainder of the season. Lee mas