Mansion at Bala Apartments

If I can rate Mansion at Bala apartments with zero stars, I would. The hallways are dirty and full of trash. Smalls badly. The apartment management /maintenance offices do not respond to tenants' requests. I was without hot water for a few months before the maintenance changed my water heater. My washing machine broke again; it took a few months to fix the problem. The apartment's monthly cost goes up, and services go progressively down.

So much has changed in with this complex. I understand personnel changes have taken place and it will take a little bit to get on track with certain things.

Really not the best … the trash is a completely insane , packages have become harder to get things just get left don’t go into the lockers , hallways are very dirty

I’m in a wheelchair and I cannot Open the doors to come through to come outside, unless I have someone with me at all times. When I first moved here in April, I had a occupational therapist that did a survey of the building, and to possibly three times that letter that she wrote about the accessibility issue was sent to the office to the manager. I guess it was ignored because the doors are exactly the same.

I was super excited when I moved here, but things have changed quite a bit. Trash is not picked up consistently. Parking has gone up with a tax added. I’m being charged for Fetch which I never used in tge 2 years I’ve lived here. It’s taking a toll on my finances.