North X Northwest Apartments

I used to love living here, however the last few months have been rather disappointing and frustrating for a number of reasons. The major reason is due to the way the new management has decided to charge residents for water. Instead of paying for water per unit (a.k.a. you pay for how much YOU use), the building’s water use is divided evenly between units. This is extremely frustrating as it has caused an enormous increase in our water bill. I am now paying three times as much per month despite... my water use remaining the same. Rent in this building is already extremely pricey in comparison to other buildings nearby, so this change was the catalyst in searching for potential other homes. It really is a lovely area of Philly and the staff here is great, but it is absolutely not worth the money. Lee mas

The apartment was fine. But management is the real problem. They take days to weeks on end to answer simple emails, Maintance does a “quick fix” on issues rather than actually taking the time and make things better, the lease is not renter friendly and again Managment isn’t either.

Bike shed locked with fob key and additional pad lock so that bicyclists need to rely on lobby staff each time they want to access their personal or property. The bike shed is also littered with bird mess.
Gates to townhomes have had broken springs on them for months, causing them to be left open daily.
Exercise gym hot, humid, and without any music playing. Equipment often damaged or left in disrepair.
Concerns relayed to staff repeatedly without successful intervention.

Outstanding location, helpful staff, nice amenities, including dedicated parking space, well-equipped gym, and Fetch Package Delivery Service. Right next to beautiful Baldwin Park - Yappy Hour nightly for your canine friends.

I have been at NNW for about 4 years at this time. I love the location of the building but I do think that the elevators break too often, the gym did not have ac for 2 summers in a row and its really hard to get a cart from the concierge to carry groceries up