12/9/25
Biggest regret
The most miserable move-in experience ever. On my move-in date, we found that my couch could not fit due to the hallways being too narrow, unable to turn it enough to get into the apartment. Then I found out that this is a known issue. When asked how other people resolved it, was informed by the property manager that they could not resolve it, the people had to get rid of their couch. IF THIS WAS A KNOWN ISSUE I SHOULD HAVE BEEN ADVISED OF THIS. All it would have taken was one sentence "I advise... you to measure your furniture because there is sometimes an issue with furniture not being able to get into the apartment due to the narrow hallways." One sentence was all it would have taken to prevent all this. Instead, this more than doubled my movers' expense due to trying everything to resolve this issue - but mine could not be resolved either. Now on top of that I have to pay more than $160 to rent a piece of equipment to try to lift the couch up to hoist it over the balcony. This is not an oversized couch. Ridiculous for a 5-year-old building. Everyone I speak to - including the movers actually - were astounded that I was not advised of this ahead of time since this is a known issue. But from the management standpoint - no worries, just get rid of your couch if it can't be brought into the door. I have to see if I have any legal recourse. This company is the worst. Also be advised - to terminate your lease early it's not only a 2-month rent penalty, but also an additional $6,000 penalty on top of that.
Reseña de Apartments.com
Administrador de la propiedad en Hamilton Place respondió a esta revisión
We sincerely appreciate your feedback and understand your frustration. Hearing about your move-in experience is vital to us, and we are sorry to learn about the difficulties you faced with your furniture. We take such matters very seriously and would... appreciate the chance to speak with you directly about this. Our commitment is to ensure an enjoyable living experience for our community members. Please reach out to us at your earliest convenience.