Towers at Wyncote

My move-in was my absolute worst nightmare. My leasing agent showed me the wrong apartment with the wrong number of bedrooms. I am a student and I drove in a uhaul from another state to move in and was shocked to open the door to a studio apartment when I thought I was renting a two bedroom apartment.

The apartment that I moved into the next day had more than 7 dead German cockroaches, and in the week that I have been here I have found three more. For how expensive these apartments are, the... quality seems to be lacking. This place seems to have an infestation of cockroaches due to poorly managed waste management and extremely poor upkeep and cleanliness of the basement and trash rooms in addition to poor tenant cleanliness.

It smells absolutely disgusting and trash is usually overflowing from the trash cans in both the basement and trash rooms.The only solution to this issue would be better common area maintenance and regular fumigations or other forms of pest control in each of the buildings. For the price we pay as tenants, it is the least of what we deserve.

The reason I am giving this two stars is because of how kind and welcoming the other tenants and concierges have been since I have moved in. The apartments look great when you are simply walking through or taking a virtual tour, but when you look closely at the baseboards and details of the apartment, it is clear that the 'renovated' apartments were cheap, quick jobs. Lee mas

It has been super frustrating moving into this property. Andre specifically is an agent you would want to avoid. Heard from him once after we were approved for the apartment and he failed to respond to any of our multiple emails or calls. Just had a poor experience with him. We listed multiple issues that required immediate attention on the move in check list, and two weeks later no action has been taken like we were told there would be. Late last night I saw a baby (German) cockroach along with... an adult in the bathroom. The only reason I am leaving a 2 star rather than a 1 star is the space in the unit is nice. If I didn’t have to deal with or rely on the staff at this apartment I would leave a much better review. Lee mas

In my 12 month stay at towers, there’s been multiple mice sightings and I’ve had to place over a dozen noise complaints. As a student who is partially online and therefore spends time studying at home, the environment at towers is not conducive to success. I’m very disappointed with my experience.

I lived in the Towers at Wyncote for 19 months (2020-2021) in Tower 2 and it really did start off great. The staff is responsive, the location is ideal, apartment is spacious, and the gym fitness center is awesome! The only problems I had were the mice and the marijuana smell. There is a pest infestation problem. I know the buildings are very old, but the maintenance is subpar in this area for the amount of rent one will pay to stay in a “luxury apartment.” The marijuana smell was mainly from... the neighbors. Management did address it, but it was a continued issue throughout my time there. If you want peace of mind, I would not recommend this apartment.
Lee mas

this place has a ton of mice and roaches. I have found mice droppings all over my apartment. I have seen the mice running on the floor. I contacted management by e-mail. They said I was crazy and don't have mice. I gathered the mice droppings to deliver to them. They refused obviously. Bottom line, this may be a convenient location, however, if you don't want to share your apartment with mice and cockroaches...look elsewhere. There is no denying there are mice, I have contacted the Montgomery... County Healt Department as well. This is disgusting and repulsive!
Lee mas