Preserve at Ridgeville Apartamentos

Staff is so friendly and helpful. Property is well kept up and clean . Apartments are very clean and quiet. I love everything about this place.

Just moved in. Still getting use to the area.
I liked the fact I could do a virtual tour and save myself time and money.
Not all things were made clear when I moved in. Like valet trash.

Moving in was a breeze the management ladies are awesome and very helpful, still trying to get settled. Some of the walkways and stairwells could use some cleaning

I’ve lived here over a year now and I’ve had a very pleasant experience besides noise issues with the neighbors above me.
The staff and maintenance crew are top notch and always very responsive to any concern I have.
Everyone I’ve met here has always been kind and friendly and it does make it a great community.
The amenities are always kept up and nice and clean which I also enjoy.

My apartment was overall clean but there were dead bugs throughout apartment. I think that should have been checked and taken care of before I moved in.

The entry door area and front door were not clean and it took 3 calls to get door and door way cleaned up. I was told buildings are on a schedule for cleaning. I understand that but think as a new tenant, my apartment should have thoroughly clean.

There were recent chip on the master and guest bedroom doorways. I imagine they occurred when... previous tenant moved in or out. I think they should have but taken care of before I moved in or I should have been told management was aware of them and I would not be held responsible for them.

Three good notes:

The welcome bag, gifts, and information were nice, helpful, and much appreciated.

The staff has always been courteous, professional and polite.

Service (Jay) responded quickly and resolved problem i had with electric plugs. Lee mas