19/10/22
Smh
First off I got approved and had a move in date. Was told prior to the move in that the apt was to have a washer and dryer and in the 1st floor…well, that wasn’t true…neither one. A few days before, a washer and dryer was moved into the unit…I didn’t sign lease yet because I wanted to have a walk through prior..so day of move in, I did wa walk through…IM SO GLAD I DID!! The apartment was NASTY…a box of trash was outside my door where the office never removed it, walk in and it smelled like... DEATH…the toilet had urine all caked up around the bottom of it, tub had rust around it, mildew was all on closed door, no fresh paint in walls, floor boards had dead bugs and spider webs on them, corners had caked up black dirt, ceilings had spider webs hanging from them and windows had dust, bugs and caked up dust on them…IT WAS NASTY…I almost vomited it was so nast (apt 813)…so I complained and he took me to see 218…LORD HAVE MERCY…walking to the building had dog poop in the grass, walking to the apt, trash was all in the walk ways, trash bags EVEYWHRER…get to the apt and it smelled old…was not cleaned and had not been prepped for show…I was furious and embarrassed for them because it was nasty…I’ve heard nothing but good until I walked through…I was upset all weekend after this and now I’m out a promise to make sure everything is good and an apt…they should have at least scheduled a clean before they had someone move in..very disappointing
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Administrador de la propiedad en Lyric on Bell respondió a esta revisión
We would first off like to apologize for your experience on your tour of our community. After reading your review, we did a thorough analysis of every aspect that contributed to you not having a good experience. We do take pride in showing our... apartments that are move-in ready, and we sincerely apologize for showing you apartments that were very recently vacated and had not been cleaned and updated. Secondly, we do have a groundskeeper who does an excellent job maintaining our community and making sure our residents have a place they can proudly call home. We are sorry to hear that there were pet droppings on your tour route. We are taking corrective actions to prioritize that these types of incidents do not happen moving forward. Thank you for your candor and we hope that you will allow us to show you all the reasons that Lyric on Bell is a place our residents are proud to call a home. We hope you have a great day!