Viera Cool Springs Apartamentos

multiple management changes. mushrooms. mold. consistent trash in pool area. dog poop never picked up. repairs never made. and yet, this apartment complex is one of the most hypocritical, unconcerned, and unhelpful places i have ever experienced.
we have a ceiling roof leak stain that has never been fixed. a dishwasher that has an uncleanable filter. a rickety patio door that one of the kind maintenance men told us that the property wouldn’t bother replacing until after we moved out. a mailbox... with a broken lock. all of these and some other issues that were eventually resolved, and somehow our rent went up about $400.
we pay $25 for a trash service that has so many rules and specifications that it’s more stressful to abide by the trash service and our complex’s rules for it than to just walk it down to the dumpster ourselves. our management would rather drive around and see who isn’t following the trash rules than to see who isn’t picking up their dog poop, beer bottles at the pool, or what apartments are literally falling apart and need repair or what amenities just are hideous looking and need upkeep (tennis court). do better viera Lee mas

Water heater has been leaking since the 18th. Called and emailed since then at least once a day. It's the 22nd. Still leaking. They could have just replaced the water heater. Pretty soon, it's going to be drywall, flooring, and whatever items are in the unit under ours...

The management company is terrible! Not only are the units old and appliances regularly break, the management company completely ignores maintenance request, charged incorrect amounts for rent, and does not return phone calls. Save yourself the headache and don’t move here!

Expensive for a rundown place. Faucets never stop running, sinks leek under most of the sinks. Ceiling fan fell from ceiling! This is all in their remodeled homes. You can hear people talking outside with the windows close. Not worth the price! Stay away! This doesn't even cover half of it!

DO NOT LIVE HERE!

This place does not care about it's residence. The company that owns it will sell it the first chance it gets. Whoever manages it at the time will not give one care in the world to fix anything you have problems with. Living in this place the last couple years has been the worst living experience I have ever had. They will literally respond to a complaint/maintenance issue, and all they will say is "I will call you back," Which they will never do. I have never lived in a more... mismanaged place in my life. They will never fix a problem, answer a question, or even respond in a timely manner to explain why they are incompetent. They will 100% ignore any issues you have and allow you to live in a situation where you have to take care of a problem on your own. Not to mention, OVER PRICED, for the quality of home and FOR SURE the quality of care and respect they have for their tenants. Lee mas