2/6/25
Verified Renter
Decent experience overall. Great location near UT campus and responsive, professional staff. However, the 1-bed unit feels small for the rent. Floors squeak, blinds lack privacy, and poor insulation drives up KUB bills; mine hit $150 in winter. Water bills are high too, since usage is charged across the complex.
Recent policy changes are disappointing. The security deposit doubled (from one to two months), and prorated rent for mid-month move-ins has been removed. Even if you move in on the... 16th, you’re charged for the full month, and early move-in is denied due to a 2-week cleaning period. This feels unfair; you pay for time you can’t use. I had recommended this place before, but after these changes, many students I know chose other options.
Reseña de Apartments.com
Administrador de la propiedad en Highland Terrace Communities respondió a esta revisión
Thank you for taking the time to share your experience. We're glad to hear you appreciated the location and found our staff professional and responsive. We also appreciate your honest feedback regarding unit size, utility costs, and recent policy... changes. We're continually evaluating our procedures and will take your concerns into consideration as we work to improve our residents' experience. If you’d like to discuss anything further, please don’t hesitate to reach out directly.
Highland Terrace Management
