Landmark Apartments- TN

I normally never leave reviews BUT if I can I’d love to save someone their time and money. We toured the complex and their model unit months before moving in. We were very impressed with the amenities and the pricing. After signing the lease we kept trying to view our specific unit. We would either get ignored OR told the unit was not ready yet. First red flag. After receiving our keys and bringing our uhaul from two hours away we finally got to see the unit. It was DISGUSTING !!!! Truly... appalling. Dead roaches behind and under the fridge and oven. Extreme water damage under the sinks. Dirty toilets. Trash all over the back porch. Just please take your hard earned money somewhere else, there are plenty of other options. Lee mas

Living at Landmark was an absolutely miserable experience that I wouldn’t wish on my worst enemy.

Within my very first month there, I started getting an insane amount of bugs - mainly wolf spiders, earwigs, silverfish, ground beetles, wasps, house centipedes, brown recluse spiders, and even an oriental cockroach or two.

Pest control (I believe the company is Cook’s Pest Control) is only on-site on Thursdays and they were totally ineffective at addressing the true sources of the problem,... which were cracks in the foundation allowing bugs easy entry as well as untreated moisture issues (the windows were covered in mold). Not to mention they always left my door unlocked after treating my apartment when I wasn’t home, which is incredibly unsafe.

In addition to the bug infestations, the walls are incredibly cheap and thin. I could hear my neighbors having full conversations through the wall on both sides of my unit and could even hear their light switches flipping on/off. I had to wear headphones 24/7 to get any semblance of peace and quiet in my apartment. The walls also crumbled to the touch and flaked off onto the floor if something even slightly scraped against
them. It was difficult to drill things in the wall because the wall would totally fall apart the moment the drill came into contact with it. It’s very obvious how cheaply made these walls are.

It’s also not a gated complex so it doesn’t feel completely safe. I put up a simple door camera to feel safer as a young woman living alone, but a few people who walked by my door camera would flip it off and/or punch/swat at it. There would be strange activity in the parking lots in the middle of the night despite the supposed “security” that was present at night.

The way Landmark handled tenants’ packages was incredibly disorganized. The room where they kept tenants’ parcels was in total disarray, with packages carelessly tossed onto the floor. My packages had been lost completely or not retrieved until several months after delivery on multiple occasions. I heard they were putting in parcel lockers for Amazon packages, so hopefully that issue will be eliminated.

DO NOT move here. If you want to live in a clean, safe environment in which management cares about tenants’ covenant of quiet enjoyment, you will NOT find that at Landmark. Between the pests, cheap walls, questionable safety, and overall carelessness management, Landmark is an incredibly undesirable place to live. Lee mas

New management seems to care about the tenants. Apartments are brand new and priced fairly. Enjoying the tenant events. Will probably renew my lease.

I moved in three months ago and highly recommend. The staff is super friendly, the apartments are brand new and my neighbors have all been super nice. Special shout out to Josie The PM for always being so sweet.

Terrible experience living here! Dishonest staff, cheap feeling apartments, and all around lousy time trying to get anything taken care of. Any larger issues that we had either had to brought to their attention multiple times even after submitting multiple maintenance requests, a lot of which should have been attended to before we moved in!! Even knowing that we weren’t looking at a lot of square footage, the layout still felt cramped and hard to do anything with. Their package system sucks,... their property manager is dishonest, and our apartment had mould and roaches…enough said. Far from “luxury apartment living” Lee mas