29/11/25
Verified Renter
It’s been terrible management could have accommodated me for my car being stolen on the property but instead she lied and said she couldn’t. I think it’s very unprofessional to tell your resident as well that you can’t prevent our cars from being stolen or broken into here. Also I only lived here 6 months and this has happened so the experience has been really awful and I don’t plan on signing another lease.
Reseña de Apartments.com
Administrador de la propiedad en Soundwater respondió a esta revisión
Hello,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the situation with your vehicle. We understand having something like that happen is incredibly stressful, and we understand how it impacted your time here... .
We do want to note that we reached out and discussed possible solutions, but unfortunately we never received a response to our follow-up emails. We would still be more than willing to continue that conversation if you’d like, as our goal is always to support our residents as much as possible within the policies and resources we have.
We genuinely appreciate your feedback and wish your experience had been better. If there’s anything you’d like to revisit or clarify, please feel free to contact us. We’re here to help.
Thank you again for sharing your concerns.
The Soundwater Team
