6/3/25
Verified Renter
The absolute worst part of my experience has been with my maintenance order of 2/12. I requested repairs for cracks in my door and was given a scheduled time. (almost 3 weeks later) What I wasn’t told was that maintenance would return THREE additional times unannounced—each time entering my apartment without knocking, without calling, and without notifying my roommate (despite us opting in for notifications in our lease).
Each of these unannounced entries happened when I was in an extremely... vulnerable position—just out of the shower or in between jobs changing. This is TRAUMATIZING. Especially being 2 women who live alone having a strange man come into your apartment without even a knock.. HOW IS THIS OK? Three times in six days, my privacy was invaded. This has been an extreme trigger for me, and I have been left to feel completely unsafe in my own home. To make matters worse, my door was never even fixed, and new cracks have appeared in the ceiling—but I refuse to request another repair out of fear of this happening again.
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