AMLI South Shore Apartamentos

The catfish of "Austin luxury" rentals. Endless nitpicking, dirty hallways and elevators, constant issues requiring law enforcement, and improperly disclosed fees and costs. You'll pay a lot but you won't get a lot.

If you like rude property staff who don't address your apartment issues, you will love this place. You will be charged your full deposit if you leave and you will have no recourse.

Lots of better, friendlier, cheaper options in better parts of Austin. Move on from AMLI...... you'll thank me for it. Lee mas

We've been residents for 2 years now.

Staff is very unprofessional and rude - this is really the heart of the problem. Corporate office needs to let go of the entire management team and then put better hiring and training practices in place.

And a ton of other minor things make this place awful.

Just as an example, they won't put locks on bedroom doors (which seems really weird to me).

They charge you for all sorts of stuff which makes no sense (e.g., "Concierge Trash" even though you have... to walk your trash to a completely different building where the dumpster is located.)

Also, we and our neighbors have had to call the police several times on other neighbors for everything from trespassing to animal mistreatment. AMLI security and staff do nothing at all. Lee mas

The location is the only thing that is good about this property!
Ceilings are very thin with no noise insulation whatsoever. You could hear your neighbors walking, vacuuming, you could hear the washing machine, everything. On top of that you get noisy neighbors who are running and dumping things on the floor all day long. We complained several times to the management, they didn’t do anything!
It’s very stressful and annoying!

Current resident. I cannot stress enough: you are nothing but poop under the shoes of the leasing office. Apartment had dangerous shelving in closet, it’s been four months and the leasing office told us that “fix your porch furniture first.” FYI: we had a non-visible screen to protect our property on the porch.

Good luck getting your maintenance requests filled. Or for the office to give you any compassion. Our packages were stolen and we were told tough luck. Found cockroaches multiple times... & pest control tried to help - until they happened to be conveniently fired by leasing. The paint/fix up job by the staff means we have hair forever in the paint that this apartment is cursed with. What a joke. Lee mas

Absolutely miserable. We lived here for two years and, for the most part, were happy with everything. In 2018 they decided they were going to renovate the complex while still collecting money from people living here, which resulted in 6 months of constant construction above, below, and to the sides of us.