11/8/25
Verified Renter
Moving in was a hassle trying to get the keys from the office was a pain showed up to get the keys. Front door was locked and it was within business hours. Finally opened the door was given the wrong keys to the apartment. So had to chase up and down the property to find a maintenance man who had them. Finally did him, moved everything in just to find out we were moved into an apartment that was infested with roaches. Requested pest control to come out took them 6 days to come out and now they... are saying they have to come back with something stronger because of how bad it is. So far it’s week 3 and I already regret moving into these apartments.
Reseña de Apartments.com
Administrador de la propiedad en Moonlight Apartments respondió a esta revisión
We certainly want you to feel comfortable in your home and are sorry to learn about your trouble at move-in. We appreciate your efforts to work with our team on your pest concerns, and we will work to provide a lasting solution. If you wish to add... anything else, you are welcome to email us at cm@moonlightaustin.com. Thank you.