Mosaic at Mueller

Alarming Rat Infestation Issue – Do Not Ignore

If you're considering living here, think twice! The rat infestation in this property is absolutely unacceptable and a complete nightmare. My bedroom ceiling has become a rat playground—they run, fight, chew, and make unbearable noise all night long. It’s impossible to get a good night’s sleep!

The problem is even worse in the garage, where the smell is disgusting, and rats are visibly walking over cables. I’ve reported this issue multiple times,... yet nothing has been done to resolve it. The situation is only getting worse, and it’s clear management does not take this health and safety hazard seriously.

This is not just an inconvenience—it’s a serious problem affecting my quality of life and safety. If you value peace, hygiene, and management that actually addresses tenant concerns, avoid this place at all costs!

Would you want to live in a place overrun by rats? I certainly wouldn’t recommend it.

Lee mas

The building is kind of difficult to navigate, but it's fine when you get used to it. The pools are okay, gym is silly levels of nice though. The area is also nice, plenty of trails and places to go nearby.

But rats(?) and mice.
I saw one, caught it, released it miles away, rinse and repeat, with the pest control called only after I went into the office in person to basically beg. They put one spring trap down.
I continued and caught 6+ mice, continually updating management and getting little... in the way of help. Pest control returned a few times but never really did much. I found the holes and management finally helped plug them up a bit.

When we decided we needed to leave but didn't want to break a lease we asked to move units and they tried to charge us a unit move fee which is I guess fair but seemed like a less than kind act after all that.

It's an older building but not so old that this should happen and the response wasn't great or helpful for a while and then only intermittently.

There's other options so maybe think of them. Lee mas

Terrible parking situation at this apartment complex. They changed to 3 separate towing companies over 2 years while living here. Each has a completely different registration process and they’ll still tow your car when registered it’s a $300. My car was also stolen out of the parking garage and the apartment refused to provide CCTV to the police without a court order. Turns out their cameras weren’t working during the theft. They’re current tow company will put massive stickers on your window... when your parked in your own reserved spot. Horrible experience, management is wholeheartedly unhelpful. Lee mas

Apartments are really nice , with great appliances.
Management had a difficult time in figuring out how to manage the building when they first took over.
Key issues: 1. if you have a pet, it’s far to take them out if you live on higher floors. 2. Garbage management is still a struggle. 3. Security : there was a murder in 2019 in the garage, bikes , car tires , car parts , and yes even cars are were stolen from the garage, security is awful here, “management is working on it”, but to pay top... dollars to live in a luxury complex and have to deal with this is a joke. 4. Parking garage is dangerous to drive in everyday, can’t list all the near misses I’ve had driving up and down. Lee mas

Mosaic is a very nice and comfortable place to live. Office and specially maintenance staff are great!! Will definitely recommend!!