Park at Estancia

Package theft has been ongoing in the “secure” mailroom for months. Boxes ripped open, contents stolen, debris left behind. Management admits contacting carriers “doesn’t help,” won’t install cameras, won’t call police, and says there’s “nothing they can do.”

More concerning: one of my paid storage units was emptied, the lock changed, and my belongings removed. I am NOT accusing anyone of theft, an internal error is far more likely, but management refuses to acknowledge that possibility or... explain what happens to tenants’ property when mistakes occur.

I was told to call police, told I was free to wait for an indefinite period of time for a meeting with the property manager, then eventually hung up on during a one-minute call with her. I am still paying for a unit I cannot lock or use.

If safety, accountability, and follow-through matter to you, proceed with caution. Lee mas

The parking situation is horrible. Often times having to circle around trying to find a space. Management’s solution was to rent a single unit garage for $150. You would think a newer apartment complex would have adequate free parking for its residents but they don’t. I regret moving here.

I've lived here a long time and there are frequent break ins to tenants cars and in their garages. Management values money over anything and everything. Refuses to add extra security or cameras or lights and says it's not their problem. Took them months to fix the lights outside after someone had over $4,000 in merchandise stolen from their work car. On the outside looking in it is pretty and aesthetic but everything about it is fake. It is so unsafe to live here and many tenants are fed up with... the blatant negligence and disregard for anything and everything. Lee mas

Management is terrible. The property is trashed all the time. Pool is close in the middle of summer. Save yourself a headache and stress. One step above a trailer park at this point.

By far the worst management I have ever experienced. Save yourself the time and look somewhere else. They are currently building née apartments across the street and the construction noise is horrible.