The James on South First

I have lived here three years now and it has just gotten worse every year. Get ready for at least one infestation. For most it is giant roaches, luckily I have only seen a few giant roaches. For me it was thousands on thousands of fire ants. I am still healing from all the fire ant bites I got. It took management days to even get to the issue before running out of ant killer and leaving. I ended up just ordering the best ant killer I could find and I still have ants crawling around to date.

The... pool has many loud and sketchy characters. I am constantly hearing screaming coming from the pool late into the night. Do not move here for the pool. The pool has tons of teenagers and families that I do not think even live in the complex. There is constant noise complaints from the pool and management does nothing about it. Just prepare yourself. Lee mas

I had the misfortune of starting out the pandemic at this complex. In the 5 months that I was stuck there, I found out that the apartment was infested with German roaches (which showed up on day 2 and was never remedied despite near daily requests), had my car broken into (to which I was told there was nothing that they could do, despite having a camera pointed directly at my vehicle) and had my car towed for parking in front of my own building (during what was essentially a hurricane). DO NOT... MOVE HERE!! Lee mas

Have lived here for years, and until the new owners/management took over only had the usual renter issues (we expect to have some issues renting after all). That being said, as other tenants have pointed out, they charge fees for everything and at best have spotty service/responses. They recently decided that the parking policy was insufficient, and that if you left your car parked for 3 days, it is subject to tow even after I mentioned the parking clause in the lease (See attached email... response). They routinely don't respond to emails and voicemails when you have an issue. Want you to come to the office every time you or they need something from you without regard for your schedule. Most importantly though when you make a valid and reasonable request, they ignore you, send condescending email responses or leave rude voicemails, and imply an issue you have with their failure to communicate is not their fault. Further, while AMP is the official property management group, good luck getting ahold of them, their phone goes to voicemail, and they don't respond to email request forms or voicemails. They get one star because that is the lowest possible, and they do have tankless water heaters, heat pumps, and gas stoves. Lee mas

Been here two months and can only say good things. Management has responded to every question and concern promptly, maintenance keeps the grounds clean and have been very helpful. You can tell that things are being taken care of. Much better than the other apartments I visited when looking, where I was barely able to get someone to take me on a tour. From leasing, to management, to maintenance, I am so happy to feel like I made a good choice on my new home!

I’ve lived in this apartment for almost six months and almost every time I try to use one of the computers they are broken. All of them are broken this time. Absolutely ridiculous.