Ventana Oaks Apartments

Major safety and maintenance issues. Burglaries are frequent, gates haven’t worked for over two years no working cameras, we’ve had burglaries, tire thefts.

Está todo muy bonito me gusta mucho
La vista de los departamentos y sobre todo la piscina, la atención y lo rápido que responde las personas encargadas de mantenimiento

The maintenance staff are friendly, the folks at the leasing office are helpful if I have any questions, and the overall community feels welcoming. Few random things that aren’t so fun are: The pool’s and hot tubs have been filthy since I arrived, I was really excited to try them out since this place has 2. People speed like crazy over the speed bumps with no regard for pedestrians. The sign at the front says that there may be cameras, but there aren’t any in sight in the parking lot. My... backyard is full of weeds. The maintenance staff are allowed to enter your unit when you’re not home without warning?? That’s a first for me. Came home to a note saying “Here’s what we fixed while you were away.” Lee mas

Just being nit picky because the location is quiet, feels safe and the apartment was in good condition. The apartments are good but it's doesn't feel like luxury apartments. Other apartments have car washing stations and other amenities. The trees in the parking lot left dust over all the cars, so this would've been useful. The mail room handle is finicky. There's a pothole right in front of the entrance. The pool is dirty (maybe because it's off season). The maintenance people are helpful but... they come in without warning and there's no option to opt out of that. I came from an apartment complex where they would let me choose a time that works best for me and have them come at that time frame. Then they would tell me when I'm scheduled. The maintenance is really fast but just no warning. The cell service is two bars all the time which is annoying. The apartments are 20 minutes from everything, but still nice. Lee mas

Loving the apartment! Also my experience with Angela at the leasing office was exceptional and very helpful. She makes me feel like I’m in home. Thank you