20/3/25
Bad Management
Management was great a few years ago, but took a turn for the worst last year. You can't breathe without getting smacked with some kind of fine. Parking, trash, packages. New management forced us to sign a lease with a 60 day minimum notice, when our two previous leases were the standard 30 days. At the minimum, one building is infested with roaches and despite pest treatments, there has been no improvement. I thought there would be improvements, especially being a resident here for almost 4... years. I'm tired of waiting - I don't think improvements will come I'll be moving as soon as my latest lease is up.
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2 personas encontraron esto útil
Administrador de la propiedad en Keller Springs Crossing respondió a esta revisión
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations, and we sincerely apologize for any disappointment you encountered.
Your satisfaction is very important to us, and we would... appreciate the opportunity to make things right. We hope you’ll consider giving us another chance to provide you with the high-quality experience we strive to deliver to all our guests.
Please feel free to reach out to us directly if there’s anything we can do to assist or to personally arrange your next visit. We’d love the chance to welcome you back and exceed your expectations.