17/12/25
Move at your own risk
Imagine moving from Houston to Celina. Imagine being told your unit will be ready Nov 20th. Then imagine you get told before signing that “your unit is not ready and you can’t come see it.
I arrived with my mom on “signing day” Nov 20 and walked into this unit. These are the photos of what they claim as “ready.”
The shower sprayed water all over the ceiling, there were holes in the bottom of the balcony door which had wasp coming into the unit. The “luxury” granite has stains that will not... come out. The dish washer had visible mold or mildew. No paint touch ups from last tenant and the garbage disposal did not work.
I was told by management that a “maintenance request” would be submitted. I told Kally and Nicole who are both managers that the unit is unacceptable and I would like a new unit as the one they show you when you tour.
Imagine being told that there are no other units available and your things are still on a U-Haul. My new unit wasn’t ready until 12/3. Imagine being told it’s YOUR FAULT you didn’t take the original unit and they will NOT credit your prorated amount due to their lack of inspection of the unit.
Bottom line they will show you a “model” unit but will throw you into ANY unit and lie and say it’s ready JUST TO GET YOU TO SIGN THE LEASE! Then back track once you sign and try to use a maintenance request to fix issues in the unit after the fact. They will tell you, “it’s not a new building” as an excuse to give you a crappy unit.
I will not tell you to move here or not but I will say Don’t TRUST THE LEASING TEAM OR YOU WILL BE SCREWED AND LOCKED INTO A UNIT LESS THAN DESIRABLE. They will not take ownership and they will not credit you back. Great start right? Just move somewhere else, this is not it.
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