24/4/25
Verified Renter
The staff is accomdative and understanding. Everything you need to do to move in is easily available online and it is quite easy to set up.
however, i am taking of one star as mostly the apartment i entered on day 1 was okay but had a few probelms that we have had to ask maintenance to do and its been almost a few days until they took steps to correct it. There were a few dead roaches, broken glass int he kitchen and some hair in the sink, all taking away from an otherwise beatiful space.
Reseña de Apartments.com
Administrador de la propiedad en Arrive West End respondió a esta revisión
Thanks for your feedback! We're glad to hear you found our staff helpful and the online move-in process easy. We strive to provide a comfortable and enjoyable living experience for our residents, and we apologize that your initial apartment... inspection revealed a few issues. We're working hard to ensure maintenance requests are handled promptly and efficiently. If you have any further concerns, please reach out to us at arrivewestend@trinity-pm.com.