Berkshire Amber

I rented from Berkshire Amber for 6 years (2017 through 2022). Originally this was a decent place to live. I had a few complaints but they were minor and the building and staff/maintenance were nice.
I had been communicating to the leasing management that I was shopping for a house and had switched to a month-to-month contract to take advantage of the flexibility. They had verbally agreed to allow a 30 day notice so that I could jump on any home purchase opportunities. I had trouble getting... into a home during pandemic until finding one in 2022. This was communicated to management too. When the time came to give notice, the office sent out a lease renewal and I called and informed them that I was putting a bid on a house that weekend and would be giving official notice hopefully in about a week’s time assuming I won the bid. Suddenly I was told they weren’t going to honor that agreement anymore and they not only switched from a 30 day notice back to the original 60 day notice but they raised my rent during the notice period which I did in fact give the following week when I won the bid on the house. I was paying month to month premium for a year but they stuck the $2200 despite our verbal. They also charged for a broken light fixture but at $200 instead of even the $100 that I found it on eBay AND they refused to replace it until I moved out. Also when I was packing up to move, I asked the for move out items. One thing not mentioned was “pool bands”. They slapped me with a $150 lost item fee upon moveout and smugly attached the lease addendum that we signed a couple years ago regarding pool bands, which of course I never remembered which is why I stopped by the office to ask them specifically what I needed to present upon moveout. So after paying approximately $6,300 in extra month to month rent already, they decided not to honor our verbal agreement and force me to adhere to the 60 day terms for an additional $2,200 plus utilities AND charged me with the $200 pendant light and the $150 pool bands to boot. I hate that I had such a good relationship with the old management team that had to turn so negative at the end. In all my years of leasing, I have never been so fee gouged or misled by an apartment community. I almost filed a BBB claim but honestly I just want to be past all this mess. It’s unfortunate but it’s something you should be aware before choosing to lease here.
Lee mas

I looked at many complexes before deciding to live at Berkshire Amber...the management is the very best and the units are well maintained. Great location as well.

I wouldn't live here for free, I wouldn't live here if they paid me. The management are terribly disrespectful and dismissive. I have had my vehicle damaged in the parking garage on multiple occasions as well as two vehicle break ins. This is a normal occasion here at berkshire amber, vehicle break ins occur almost weekly, so often that the front desk has a cavalier no big deal attitude when you attempt to report your issue. There is no noticeable effort to remedy their problems. Look elsewhere,... beware!!! They charge too much money for their horrendous living experience. DO NOT LIVE HERE, THIS PLACE IS NOT WORTH YOUR TIME OR MONEY!!!!! Lee mas

I should have read the reviews prior to moving in, but I was in a hurry to find a place.

If you want your vehicles broke into multiple times with nothing done about it this is your place.
If you want to be nickel and dimed for everything on move out this is your place.
If you want your neighbors to smoke weed every single day this is your place.
If you want security doors to be broke every month... and not fixed this is your place.
They get one star for the location. Addison is a fun place... to eat/socialize. Lee mas

Cheap apartments, dog poop everywhere, weekly car break in’s, unsafe building/ parking, very thin walls, cheap appliances, and they charge you ridiculous deposit charges when you leave. Do not rent here