Enclave at Prestonwood Apartamentos

Their commitment to improving the property has been outstanding — from the beautiful landscaping to the upgraded amenities and overall care for the residents, you can really see the difference their efforts make. James and the team always go above and beyond to ensure everything runs smoothly and that residents feel at home.

Thank you for all the positive changes and for creating a welcoming, comfortable, and beautifully maintained place to live. Your dedication does not go unnoticed!”

James and the new office staff are great! Close to my job and lots of great restaurants

Location is perfect!
Staff is amazing !
Several golf courses around the property and shopping

Over the past couple of years since the current management company took over the property, it has really gone downhill. There's not a day/night that goes by that people are driving into or out of the complex blasting their car stereos, sometimes in the middle of the night!

Guest parking is most times unavailable because residents are using those spaces and not paying for them (guest parking is $3.50 for every 24 hours, which I think is absolutely insane!). There have been a few times that... friends of mine have wanted to come over but had to go right back home because there was no guest parking available anywhere in the complex!

I send messages through their resident portal, but never receive responses from anyone. I had received an email
in late Sept 2023: "Residents using the pool and grill area unauthorized, you have been caught on camera." I fired a reply immediately back to the office saying that I hadn't been in the pool/grill areas since before Summer 2021, so I had been incorrectly identified as the perpetrator. It's now late Feb 2024 and after sending 2 more inquiries in this regard via the resident portal, still no response from management. I have looked everywhere I could think of on the web for an actual email address to use instead of the resident portal, but no luck. Lee mas

Infestation, thieves (car got broken into twice), apartment got broken into once. they show you one apartment and then they tell you the apartment isn't ready and they make you move into one that's not even close to what you signed for., trash management too. Good luck getting someone to come attend your service request. cheap but get what you pay for.