Townhomes of Bent Tree

This is by far the worst apartment experience ever in my life. The building is old but trying to maintain this place with such high rent fee with all the other additional fees. Roaches everywhere, oh they also like to tow your car FYI.

I actually live here, they have bots giving them five star reviews for walk ins, have you ever heard of oh if you move in 3 days after your well wave admin fees, yeah because once you sign the lease youre screwed, this place is 1 start at best

They are shady, will give you notices to fix in 24 hrs and even if you fixed it they will charge you. I got charged 418 dollars for a grill on balcony they gave me 24 hrs to fix yet on my rent they charged me 418. It took over a month to figure it out.and still blame me for this. Yet they won’t give me a detailed bill for this.

I moved here in May this year and while the the unit is updated ish... the water pipes and laminate wood tend to raise an eyebrow.. I'm sure maintenance is OK but have had 4 work orders regarding toilet plumbing issues..out of order.. for over month.. no one has been here to remedy. This whole summer the pools were out of order and our water is turned off 3 times cause of water leaks from various units. I wish I hadn't moved here honestly. I'm so sad and frustrated.

I have been living here over a year--several leasing managers have come and gone in a short amount of time, unfortunately it also means that no one is dealing with the CAT AMMONIA smell from a neighbor. My complaints start before COVID so I am living with this smell for approx two years. I don't like giving a business a bad review but I think I have waited long enough at this point, THEY WONT actually CLEAN THE AMMONIA OUT--they just tell the neighbor to "clean up" and leasing staff moves on... . If you feel you never need anything as a resident then ok place to live if you need them to take ACTION then that is where you may be left disappointed Lee mas