Windsor Fitzhugh Apartamentos

Great location, however security is abysmal. My car was stolen right out of the garage from a man using a key fob copier. Which means that he was loitering in the garage for long enough to copy my keys as well as others. In checking reviews online and also speaking to other residents this is a common occurrence that is never handled. Live somewhere else if you care about your safety/security.

Windsor Fitzhugh is a very good place to live. The location is excellent, the apartments are attractive, the management and maintenance teams are professional and responsive.

Maintenance team has been a great help here. Not only do they perform the tasks perfectly, they also ask if there is other concern and they will jump in to help.

My experience living here has not been good, management is practically non existent. Immediately after moving my key fob didn’t work and despite going to management multiple times they could not find a replacement for me. The doors are always broken and packages are always getting stolen. The mail room is the worst.

Hope you have better luck if you choose this place but if not, save some money for your move out!

We rented at this property for 3 years. Most inconveniences (random fire alarms, car break-ins, random electrical breaker issues, etc) we looked past since the leasing office staff was pretty responsive and helpful.

However, I would not recommend this community to anyone after the move out process we just went through.

We were nickel and dimed for EVERY LITTLE THING (even after paying the "TIDY"... cleaning fee ahead of time and having never missed a payment during our lease) which added up to the largest move out fee I have ever had.

Not only that, the management refused to acknowledge contract language which negated some of the charges, ignored multiple attempts at communication to clarify charges, and instead just sent a debt collector after us.

It is extremely disappointing and frustrating to leave with such a bad experience. Lee mas