Astoria

The management here is absolutely terrible—unresponsive, dismissive, and constantly pretending not to understand even the simplest of concerns. Every issue is brushed off or ignored, and nothing ever gets resolved, no matter how many times you bring it up. It feels like they deliberately play dumb just to avoid doing their job.

The lack of accountability and professionalism is beyond frustrating, and it creates an environment where customers, clients, or staff are left completely unsupported.... If you’re looking for a place where your concerns are taken seriously and actually addressed, this is definitely NOT it. Save yourself the time and frustration—look elsewhere. Lee mas

the gym was fantastic! it had everything i was looking for and more

This apartment is infested with roaches and crickets and the buildings are in horrible condition.

Constant office closures, the printer doesn't work, i've been to the pool like twice the summer because the lock is ALWAYS on the gate because the "pool is closed for maintenance", the exercise equipment is not maintained and are currently not working, the list goes on. My apartment was not cleaned before I moved in and had a flood the month before that I was not informed of by the office. This is a sad excuse for an apartment complex especially for the amount of money you will be paying them.

I lived here for two years too long, unfortunately it was the cheapest living option at the time so I suppose we got what we paid for, however after seeing the criminal prices they’re raising their rates to, I’d like to give my review of UC Denton. Overall, as grateful as I am that I had a roof over my head for two years, that roof did collapse once and leaked constantly. Our AC had constant issues, maintenance did what they could but never truly fixed anything. We had water leaking thru the... ceiling at one point that came through the light fixture in the bathroom that never got fixed despite the requests. When the ceiling above our laundry room collapsed due to a water heater bursting, it revealed mold underneath. NOT MILDEW as they tried to gaslight us into thinking it was (before even seeing it (Thanks, Nick)) and instead of offering us another unit to stay in until they repaired the damage they left multiple loud fans that we had to keep on while we stayed there. 3/4 of us had school so there was no way we’d be able to sleep there with the loud fans and the smell of mold and mildew and then be able to do schoolwork or work in the apartment. They REFUSED to put us in another temporary unit. When we finally were able to move out, they promptly charged me personally around $500 some of which I disputed. A large majority of the charge was for “dresser drawers that didn’t work” which I disputed because the dresser worked perfectly when I was there and they refused to provide proof it was damaged besides a photo of another dresser in a different room. Absolutely unprofessional the entire time. The only reason I coughed up the money (thanks for the debt, UC!) is because I had so much other stressed with moving that I didn’t have the mental strength to legally dispute the charges and they threatened collection on me. Our dryer never worked despite putting in multiple requests, we had many outstanding requests that were never fixed but “completed” in their system and they will let your packages get stolen from the mail room and do NOTHING ABOUT IT. They are not nice, they do not want to help you, they want your money. I promise they only want your money. Find a better place to stay, ESPECIALLY at the outrageous rates they’re charging. It’s. Not. Worth. Lee mas