MAA Bear Creek

So we moved here from Richardson from just an awful apartment with terrible management. So by comparison so far we really like it, we moved into an apartment on the third floor and it did have a few issues but maintenance was responsive and super courteous. Fixed the few minor things we noticed. The front office has been responsive and just really nice to us. Answered all our questions and rushed to get us in. Walls seem thick as we do not hear our neighbors. We have a beautiful view from our... balcony. We are a small family with a infant and feel safe enough to walk around the property at any time with our little family. The area around is really nice too. If you’re looking for a centrally located area with plenty of parks and things the do this is the place to be. We are super happy we got in here for a decent price because I’ll be honest from the outside driving by it looks super unaffordable. Grounds are kept really well, I guess the only complaint I have is some dog owners don’t pick up after themselves. But that’s not really a ding against the property some people just suck. Overall great place to us so far! Lee mas

A/C does not work
Electric bills over $300.00 monthly
Leaks
Dirty at move in
Insulation outdated
Floors/Carpet and soft and there is no padding
Management is so bad since the new one came. Prior to that things actually got done .
They make promises they don't keep.
They don't follow the lease when it comes to charges.
The pool and gym are always closed.
The gates are always broken. You still have to pay for these services though even if you can't use them.
The trash is always over flowing.
MAA... needs to get better management in place Lee mas

Gave me an apartment that has dozens of issues. They refuse to fix my AC, it’s blowing out 78 when I have it set to 71 and they said that’s normal? Huge leak in bathroom. Wood paneling on floor is damaged and lifting with dead bugs underneath. Office staff will laugh in your face when you ask them for help fixing these problems.

I wish I had better critique after living here for 20 months, with 4 months left in my lease, but I don’t.
-pest issues
-soiled carpet when we first moved in
-AC unit is trash in the summer time(bought window units)
-HEAT is even worse in the winter time(bought heaters for the bedrooms)
-currently living with NO HOT WATER. It’s been 4 days and according to management it’ll be another 3 days. 1 whole week batheing in cold water? WOW!
If u can afford to live anywhere, choose ANYWHERE BUT... HERE! Lee mas

So the front staff is amazing, big shout out to Courtney my leasing rep, Rosie, and chuck, my move went smooth, all my concerns about the unit were addressed within 48 hrs, I even received a follow up phone call from office staff, I’m in love with my accent wall??, my review may change but who knows, if you keep to yourself you won’t have any issues to complain about! Give Colonial grand at bear creek a try, you won’t be disappointed